DareVita International – Onboarding Kit Refund Policy

At DareVita, we stand behind the quality of our onboarding experience and the resources provided to our Independent Brand Ambassadors (IBAs). The following policy outlines the conditions under which onboarding kits may be refunded.

1. Refund Eligibility

IBAs can request a refund for the purchase of their onboarding kit if the following conditions are met:

  • The refund request is made within 30 calendar days of the purchase date;

  • The onboarding kit is unused, unopened, and in resalable condition;

  • Any included digital material or code has not been redeemed or used;

  • The request is sent through DareVita's official support channels along with the proof of purchase;

  • The refund policy is displayed during the checkout process and on the main page of the DareVita.com website.

2. Non-Refundable Situations

No refunds will be granted if:

  • The kit or its contents have been opened, used, or tampered with;

  • Digital content (for example, access to training, replicated website, digital business tools) has been used or activated;

  • More than 30 days have passed since the purchase date;

  • The refund request is made after the IBA has generated commissions or bonuses.

3. Refund Process

To request a refund:

Contact DareVita Support at [email protected] within the 30-day period.

Provide:

  • Full name

  • IBA ID Number

  • Purchase date and transaction number

  • Reason for return

Once the request has been approved, return the physical kit (if applicable) to the designated return center. Return shipping costs will be the responsibility of the IBA.

Once the returned kit is received and inspected, the refund will be issued to the original payment method, minus shipping and handling costs, within 14 business days.

4. Registration Cancellation

If a refund is issued for the onboarding kit, the IBA enrollment may be cancelled or suspended, and any associated volume, commissions, or team placement will be voided.

5. Exceptions

DareVita reserves the right to make case-by-case exceptions due to:

  • Documented difficulties;

  • Shipping errors;

  • Duplicate or accidental charges.

All exceptions must be approved in writing by the DareVita Compliance Department.

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